Thats not a rule, but what they do have is a process that enables dickheads to ship cheap/substandard crap for an item that used to be highly rated thanks to the original seller.
So, if I understand it correct, when you order from a third party through Amazon, the third party never gets the order but Amazon sends something else instead? That wouldn’t be legal in Europe.
That’s not true, you may or may not get what you ordered because they have a “close enough” rule.
Thats not a rule, but what they do have is a process that enables dickheads to ship cheap/substandard crap for an item that used to be highly rated thanks to the original seller.
Then their product isn’t good, so you don’t buy from them next round? Doesn’t make it false.
No, Amazon sends whatever they feel like sending, not that the small business is bad. The small business probably doesn’t even know it’s happening.
So, if I understand it correct, when you order from a third party through Amazon, the third party never gets the order but Amazon sends something else instead? That wouldn’t be legal in Europe.
It happened to me a lot, enough for me to go through the manufacturer if at all possible.
Edit: This also isn’t new: https://gimletmedia.com/shows/reply-all/brhow4/124-the-magic-store