Pro to Technology@lemmy.worldEnglish • 4 days agoSalt Lake City, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per yearwww.sltrib.comexternal-linkmessage-square147arrow-up1429cross-posted to: technology@lemmy.world
arrow-up1429external-linkSalt Lake City, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per yearwww.sltrib.comPro to Technology@lemmy.worldEnglish • 4 days agomessage-square147cross-posted to: technology@lemmy.world
minus-square@michaelmrose@lemmy.worldlinkfedilinkEnglish1•22 hours agoWe know how to run excellent human 911 service whereas automation in this area has always been frustrating garbage unfit to handle a cable tv outage.
minus-squareFaceDeerlinkfedilink1•22 hours agoDid you read the article? The reason they’re looking into this is because they’re not able to run an excellent human 911 service, they can’t hire enough people to handle the volume of non-emergency calls that are coming to the emergency line.
We know how to run excellent human 911 service whereas automation in this area has always been frustrating garbage unfit to handle a cable tv outage.
Did you read the article? The reason they’re looking into this is because they’re not able to run an excellent human 911 service, they can’t hire enough people to handle the volume of non-emergency calls that are coming to the emergency line.