• FaceDeer
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    12 days ago

    Seems like a good idea to have a mechanism to divert the non-emergency calls off of the 911 dispatchers, then.

    • @michaelmrose@lemmy.world
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      117 hours ago

      How do you do that without screening calls through the AI. Now anyone calm will spend an extra minute begging a computer for help whist screaming people will spend an extra 20 seconds before being bumped up .

      • FaceDeer
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        116 hours ago

        How do you do that without screening calls through the AI.

        You don’t, which is why they’re planning to try using AI to do it.

        I honestly don’t understand why you’re asking. It’s like there’s an article about how a transportation company is investigating the use of teleporters to improve their delivery time and someone’s responding with “but how will they do that without teleportation?”