• @nogooduser@lemmy.world
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    115 months ago

    She initially thought the email was fake, but after realising it was from Ticketmaster she said she does not intend to buy tickets from the company in the future, despite being a loyal customer.

    Loyal customer pretty much means the same as regular concert goer.

    I go to quite a few concerts and all of my tickets are bought from Ticketmaster in some form. I wouldn’t call myself loyal to them as I’m forced to choose between Ticketmaster or no concert.

    • @zipzoopaboop@lemmynsfw.com
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      15 months ago

      I have a season MLS ticket to my local team directly through the team, and everything is controlled and processed through Ticketmaster anyways. Have to log in to ticket Master through a special portal to access anything

  • @purplemonkeymad@programming.dev
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    105 months ago

    Am I being cynical if I wonder if Ticketmaster just cancelled a number of tickets randomly, just so they can resell those at its new “market price.” Normally I would just assume incompetence or a mistake, but this is Ticketmaster.

    • billwashere
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      25 months ago

      If there’s a financial incentive for them to do it, then that’s why they did it. Follow the money. There are no ramifications for Ticketmaster to do this sort of abhorrent behavior. They just don’t care.

  • dissentiate
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    45 months ago

    Former touring musician here. The larger acts are contractually bound to whatever their label decides on venues and ticketing in most cases. But there’s no reason to roll over and accept these assholes at Ticketmaster as our defacto option to have live music. Support local artists and local venues if possible. I’m out in the fucking sticks, but I will drive an hour to catch a show from time to time.

    • @Evotech@lemmy.world
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      45 months ago

      Some venues can also only be booked if you use Ticketmaster. So like at. A certain scale it’s impossible for even the labels to avoid it if they wanted.

      • dissentiate
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        35 months ago

        Good point. I’m an eternal optimist for an artist first movement where parasitic corps fuck right off. One day… one day…

  • Flying Squid
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    25 months ago

    They should be grateful for Ticketmaster sparing them that torture.

    • @thefartographer@lemm.ee
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      05 months ago

      Wow, strong take. Don’t get me wrong, I don’t like Oasis, but I’m sure other people listen to them on purpose.

      • Flying Squid
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        15 months ago

        I don’t actually mind their music, I just like shitting on Oasis because the Gallaghers are assholes.

          • skulblaka
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            15 months ago

            Hi, it’s me, here to ruin the fun as usual.

            Noel and Liam Gallagher are the Gallaghers in question, and their band has been successfully sued for plagiarism on three different occasions.

            I’m with Squid on this one.

  • @Moonrise2473@feddit.it
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    25 months ago

    How can be legal? Bot detection should apply almost immediately, not after six months.

    It smells like “we sold too many tickets, we need a plausible excuse to refund people”

    And there’s a simple trick to stop bots: make tickets non transferable. But that would hurt their secondary sales on that other reselling site operated by themselves, and shows wouldn’t be sold out immediately due to FOMO (if tickets can be resold even at a higher price, people would buy them even if they’re not 100% sure they can attend the show)

    • @FourPacketsOfPeanuts@lemmy.world
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      15 months ago

      make tickets non transferable

      This sounds sensible, but in practice ID checking however many tens of thousands of people on their way into a venue would take forever. (Not to mention now having to deal with the portion of genuine customers who’ve forgotten to bring Id etc)

            • @FourPacketsOfPeanuts@lemmy.world
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              05 months ago

              Oh I see, you mean ban legit reselling?.. could do. no chance of stopping unofficial reselling though (gumtree whatever). It’s a terms of service thing not a legal thing. So gumtree, eBay etc are not obliged to take down such things. And of course they would never stop touts doing it in person on approaches to a venue…

  • @commander@lemmings.world
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    15 months ago

    It’s definitely just me, but I think every event like this is just for consumers that don’t know any better.

    It’s sad watching fully-grown adults get googly-eyed over things like this, but here we are.

      • AmidFuror
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        35 months ago

        Mom’s basement has all of life’s accoutrements already.

    • @half_fiction@lemmy.dbzer0.com
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      15 months ago

      It’s definitely just me, but I think every event like this is just for consumers that don’t know any better.

      You’re against performing arts/live shows and think people who enjoy them are suckers? That truly is a wild take.