• @const_void@lemmy.ml
    link
    fedilink
    English
    1122 years ago

    Stop using DoorDash and other delivery services. They’re a huge scam and you end up paying double for cold food that someone might have tampered with.

    • phillaholic
      link
      fedilink
      English
      572 years ago

      This. They are predatory to their drivers, their customers, and the restaurants they almost blackmail into using them. Awful awful company.

    • @soggy_kitty@sopuli.xyz
      link
      fedilink
      English
      14
      edit-2
      2 years ago

      Where I live it’s about £2 more on a order of any cost. That’s not even close to being double, especially with a minimum spend of £10

      • @bramblepatchmystery@slrpnk.net
        link
        fedilink
        English
        242 years ago

        Indian take out for my wife costs about $44.

        The same items ordered on the delivery apps comes out to about $56 and then after fees and tips is roughly $80.

        I wish these companies were only $2 more expensive than just going to the restaurant.

      • Ech
        link
        fedilink
        English
        102 years ago

        Turns out some places are different. Weird, right?

      • chingadera
        link
        fedilink
        English
        42 years ago

        Thanks for the input, my trusted door dash corporate friend.

        • @soggy_kitty@sopuli.xyz
          link
          fedilink
          English
          32 years ago

          Considering I used GBP and door dash is not used in the country which has GBP as it’s primarily currency. You can live safe that I’m not a current door dash employee looking to retain angry American customers

      • @june@lemmy.world
        link
        fedilink
        English
        32 years ago

        My experience using DoorDash and Uber eats is in the 2x range for costs. When I switch to pick up or order directly, it’s always about half the cost.

      • Carighan Maconar
        link
        fedilink
        English
        22 years ago

        Yeah there’s comments are from the US it seems where there lack of regulations have resulted in an… advanced pricing structure. To put it mildly.

        • @soggy_kitty@sopuli.xyz
          link
          fedilink
          English
          22 years ago

          I’m just glad I don’t have to live in that country, judging by the quantity of downvotes theyre very upset about this discrepancy

    • Ready! Player 31
      link
      fedilink
      English
      12 years ago

      The trouble is in England if you don’t use deliveroo or whatever, the only food you can get on takeaway (delivered or collection) is kebabs or pizza. The main restaurants tend not to bother with their own takeaway.

      • @MisterFrog@lemmy.world
        link
        fedilink
        English
        12 years ago

        Realistically, how far are you from the shops? And would it 1. Take any longer for you to just walk there to pick it up? 2. Do you often NEED to save the extra time it takes to get there and back?

        If the answers to both are mostly no, then just don’t use delivery and call ahead and get pickup instead. Going for a walk is great!

        I used to live 25-30 minute round trip from the shops, still never ordered delivery because it’s not any faster (usually slower), not sure why people are willing to pay extra for it, and screw over the restaurants in the process.

        Would actually like to know other’s point of view on this.

    • @Asafum@feddit.nl
      link
      fedilink
      English
      12
      edit-2
      2 years ago

      My friend would order food from a different shop that had delivery instead of walking across the fucking street to the place that quite literally was across the street. I could see it from my bedroom window.

      Some people will do anything to avoid having to go out and while i’m very similar, I think like 3-4 blocks is my limit as far as walking. 5 mins for driving, any more and I’m just ordering something lol

      • @ArcaneSlime@lemmy.dbzer0.com
        link
        fedilink
        English
        42 years ago

        Tbh I’ll order pizza from the good shop 10min away before I order from the shithole 2min away. The difference? “Good food.”

        I always pick up, but still this could be understandable.

    • @areyouevenreal@lemm.ee
      link
      fedilink
      English
      102 years ago

      Why do you just assume everyone can drive? Plenty of people either don’t have a license or don’t have a car.

        • oshu
          link
          fedilink
          English
          32 years ago

          Where I live every major grocery store provides free assistance to people with disabilites who have trouble to shop.

          Extortion companies like Door Dash are not the solution.

          • @areyouevenreal@lemm.ee
            link
            fedilink
            English
            1
            edit-2
            2 years ago

            You realize a take away is a lot different from shopping for groceries, right? What you have said isn’t relevant and isn’t a solution. There is no perfect solution for people with disabilities under capitalism because capitalism is incompatible with the needs of disabled people. It’s also not just about disabled people. Not everyone can afford, wants, or needs the most dangerous and environmentally destructive form of transportation in common use.

            Edit: also not all disabled people can cook or have the energy to cook. Heck, most non-disabled people like to get delivery once in a while.

            • oshu
              link
              fedilink
              English
              11 year ago

              Well no. Where I live nearly all grocery stores sell meal kits, heat and eat food, and hot meals.

              • @areyouevenreal@lemm.ee
                link
                fedilink
                English
                11 year ago

                While that’s great you’re essentially saying disabled people shouldn’t have take out because you don’t like delivery apps. Not everywhere and in all countries are shops going to provide those services.

                • oshu
                  link
                  fedilink
                  English
                  11 year ago

                  That’s an irational conclusion to draw from my statements.

        • @areyouevenreal@lemm.ee
          link
          fedilink
          English
          12 years ago

          That’s not at all a response to what I said. Does it hurt you that much to admit that maybe something you don’t like has a use? Or can you just not live with the idea of not having a car?

    • @ZeroTHM@lemmy.world
      link
      fedilink
      English
      52 years ago

      Why? Who’s holding a gun to the head of these drivers and forcing them to work for this gig? The onus isn’t on the customers, it’s on the drivers.

      • @jasondj@ttrpg.network
        link
        fedilink
        English
        6
        edit-2
        2 years ago

        My guess is either their landlord, their hospital, their bank, their supermarket, or their college. Not an actual gun, just metaphorical. A lot of drivers are just desperate to make ends meet however they can. There’s a lot of shit to be said about the gig economy, but it does provide flexible schedules, and while some people just want to monetize as much of their time as possible, some people actually need to.

    • @oatscoop@midwest.social
      link
      fedilink
      English
      3
      edit-2
      2 years ago

      I’ve used these apps – when I was quarantining because I had Covid, wasn’t in a state to drive, and needed food.

      I don’t use them anymore, but these types of apps can fill a “need”.

    • @Fox@pawb.social
      link
      fedilink
      English
      12 years ago

      There are times these apps make sense. I crashed my motorcycle doing an ubereats delivery and broke my collarbone, and then used the service myself a bunch of times while healing. Ironic, but that’s life.

      Side note for the people wondering what happens when you don’t tip upfront (on UE at least): Prospective drivers see an offer of $4-6 for a job that will take them 45 minutes and say “fuck that” while they slam the ‘no’ button. This will go on for a while until the system is able to find another order on the way to combine it with, or someone accepts it anyway.

  • @Sanyanov@lemmy.world
    link
    fedilink
    English
    89
    edit-2
    2 years ago

    This entire tipping thing is terrible - including for dashers themselves.

    It means dashers income heavily relies on strangers being kind enough to leave some extra.

    It means customers are gonna feel bad for not paying more than their order amount (and they probably will pay the tip)

    It means company can employ slave labor for extremely low pay and still have people willing to do this.

    Tipping benefits only one party - the companies. We need to stop it.

    • @adrian783@lemmy.world
      link
      fedilink
      English
      42 years ago

      correct on all parts, it pits dasher against customers. also these companies are still not profitable. that should tell you something.

      the truth is that the business model just doesn’t work. if you want to pay drivers actual living wages, delivery fees would have to be more than 20 dollars for each order.

    • @dangblingus@lemmy.dbzer0.com
      link
      fedilink
      English
      32 years ago

      Stop patronizing restaurants where they don’t pay their staff a livable wage. Stop using delivery apps that don’t pay their drivers a livable wage.

      This predatory employers are the problem. Stop rewarding them with your business.

      • @elephantium@lemmy.world
        link
        fedilink
        English
        22 years ago

        Stop patronizing restaurants where they don’t pay their staff a livable wage.

        In most parts of the US, that’s all of them. This position is de facto “never eat out or order takeout”. I’m not sure that’s entirely realistic.

        • @ArcaneSlime@lemmy.dbzer0.com
          link
          fedilink
          English
          32 years ago

          So cook, by taking part in the exploitative system, not only are you contributing to it, but by not tipping on top of that the only person you’re hurting is the worker. That worker has never even met the CEO, the CEO doesn’t give two shits that while he got his money the guy on the bottom got stiffed. Yes it’s inconvenient, but if you have grandiose ideas about how the entire system should change, you should take part in said change not by exploiting that worker yourself but by boycotting the whole business; or by ordering, tipping, and trying to poach them for employment at your business; or by opening your own spot and paying fairly to set an example and provide others like you a place to buy guilt free; something other than “fuck you for bringing me food I hope you starve or have to live in a tent, tell your boss to pay you better I’m sure he won’t just find a ‘quieter’ employee like he did to all the others.”

    • @bighatchester@lemmy.world
      link
      fedilink
      English
      22 years ago

      I don’t use door dash much but I’m pretty in Canada at least there is a mandatory tip . At least there is with skip the dishes that’s what I usually use .

        • @ji17br@lemmy.ml
          link
          fedilink
          English
          42 years ago

          I agree. But he’s also wrong. Tip is not mandatory. If you want you food in a reasonable time frame however, it’s a good idea.

  • @Octopus1348@lemy.lol
    link
    fedilink
    English
    80
    edit-2
    2 years ago

    The purpose of tips has gone away in the US. You are supposed to tip after the delivery for a good service. Now you have to “tip” for a good service.

    • @Emerald@lemmy.world
      link
      fedilink
      English
      28
      edit-2
      2 years ago

      You have to pay their wages instead of the giant company that’s partially doing so already

        • R0cket_M00se
          link
          fedilink
          English
          102 years ago

          The point is that the company employing gig economy workers expects us to pay their wages and for our food.

          • experbia
            link
            fedilink
            English
            22 years ago

            expects us to pay their wages and for our food.

            well, yes. look, I’m not a fan of the exploitative “gig economy” either, but you are paying for two things that won’t ever be offered for free to you: (1) food to be prepared for you, and (2) the service of someone to transport it on your behalf. for the prior you pay the menu price. for the latter you pay service fees and tips. if you don’t want to pay extra (atop menu prices) to have someone bring you the food, don’t ask someone to bring you food for money.

            the scummy part is not that you’re being made to pay for the services you’re requesting, it’s that the services sometimes lie about how the workers are being paid and how much the service actually costs by wrapping up the worker’s base pay (essentially) as a “tip”. yes. shitty.

            but i’m not sure how this differs much from, say conventional non-gig “free” pizza delivery wherein the cost to the business of(poorly) paying drivers is recouped by elevated menu prices and there is still an expectation on the customer to tip the driver to make it sufficiently worthwhile for them.

            if services are taking the tips for themselves when people assume it goes to the driver, that’s bad. that’s happened, yes. and fuck the service for doing it. bad pizza joints have done the same thing to drivers for years when they get credit card tips or tips online, too. that doesn’t make the “conventional pizza delivery economy” as a whole evil, it just makes those unethical companies assholes that should be avoided.

          • @ArcaneSlime@lemmy.dbzer0.com
            link
            fedilink
            English
            1
            edit-2
            2 years ago

            Yes, and the solution is to pay the business their money but stiff the worker so he quits and the business can extort some other poor sap down on his luck, that’ll teach those rich bastards who never knew the delivery guy existed to begin with! Definitely don’t change your habits and instead cook, pick up, or only order from places that do pay fairly, because that would inconvenience you, and strong opinions are only fun if they burden someone innocent who isn’t you!

              • @ArcaneSlime@lemmy.dbzer0.com
                link
                fedilink
                English
                12 years ago

                I agree, of course if everyone quit like I did because otherwise I couldn’t afford both rent AND food, you wouldn’t be able to order your precious delivery. Thankfully for you there is a never ending supply of poor saps willing to be exploited by the business and you so they just replaced me with some other guy you can stiff and look down upon who gets paid even less base pay than I did! You really helped!

                • @samus12345@lemmy.world
                  link
                  fedilink
                  English
                  1
                  edit-2
                  2 years ago

                  I really did, if it made even one person get out of being exploited like that. It’s not my responsibility to pay their wages.

  • @Leviathan@lemmy.world
    link
    fedilink
    English
    72
    edit-2
    2 years ago

    I stopped ordering from these apps because I got tired of watching the driver take my food on a tour of my city and having it arrive cold and wrong.

    The last time I went to pick up my food from a restaurant I saw a dasher standing outside a restaurant staring at his phone with food in his hand, I went inside and while I was waiting the dude came back in, dropped the food and asked for another order because the one he took wasn’t tipping.

    Fuck this system and fuck these apps, pick up your own food (if you can).

    • 🇰 🌀 🇱 🇦 🇳 🇦 🇰 ℹ️
      link
      fedilink
      English
      30
      edit-2
      2 years ago

      I stopped using them when I stopped being given free delivery because without the discount, a thing that costs about six bucks suddenly balloons to thirty fucking dollars. On top of it taking longer and my food arriving cold.

      • @Willy@sh.itjust.works
        link
        fedilink
        English
        12 years ago

        are you really ordering a six-dollar item to be delivered and expecting it to be reasonable? maybe that’s the issue here. my orders are usually almost $100 and at that point it becomes pretty reasonable. if you live alone its not for you.

          • @Willy@sh.itjust.works
            link
            fedilink
            English
            1
            edit-2
            2 years ago

            Or it’s like very few places have in-house delivery because it’s expensive for them and when they have it its limited. these delivery services are a great option for many people like me. yeah it costs more but when it’s worth it, it’s worth it.

            before them, I had maybe 15 choices of where to get delivery from. now I have hundreds.

    • @HereToLurk@lemmy.world
      link
      fedilink
      English
      272 years ago

      I had a local burger joint call me up to tell me that the our food was currently, and had been with the driver for the past 30 mins. They knew this because the guy decided to have dinner in the parking lot after picking up our order so I really try to avoid now

    • @dejected_warp_core@lemmy.world
      link
      fedilink
      English
      152 years ago

      I’m starting to wonder if all that are symptoms of a company using information technology to it’s most powerful extent.

      Services like Door Dash couldn’t exist at the current scale, speed, and service without the internet and highly capable phones/laptops/whatever in everyone’s home. It enabled this kind of gig economy service to come out of nowhere, build very rapidly, and disrupt the market before the law or even social norms could ever hope to step in. But as a consequence of all that, the owners cannot help themselves, and continue with their “Greed% speed run” of running a company straight to its conclusion. Every mistake, every error, every bad take, it’s all accelerated right alongside the good stuff. It’s like enshittification on amphetamines.

      • @EldritchFeminity@lemmy.blahaj.zone
        link
        fedilink
        English
        72 years ago

        I saw somebody saying how these companies are going to start crashing and burning in the next few years because they’ve never been profitable but the low interest rates have allowed them to keep burning new investors money to fake it until they make it. They’ve been following the greed of infinite profits through infinite growth, but that growth suddenly isn’t infinite anymore, and now they’ll be getting to the find out stage after fucking around for so long.

  • @Furbag@lemmy.world
    link
    fedilink
    English
    662 years ago

    We should really not be normalizing calling money paid in advance to not have your food arrive late/cold a “tip”. It’s extortion.

    Tipping culture in America is fucked beyond belief. Pay everybody a fair wage and let’s get rid of tipping so nobody ever has to deal with this bullshit again.

    • JackbyDev
      link
      fedilink
      English
      212 years ago

      We should call it a bid, not extortion. You’re (in theory) competing to get your order selected.

    • @ohlaph@lemmy.world
      link
      fedilink
      English
      72 years ago

      Exactly. I completely stopped using those food delivery services after the initial lockdown during COVID. They can almost double the price, can get cold food, and the drivers can be rude if they don’t feel you’re tip is adequate. It’s simply not worth it for me.

  • Anti-Face Weapon
    link
    fedilink
    English
    55
    edit-2
    2 years ago

    They get 100% of the tip, it’s a legal requirement. The scummy part is the company does this to give you the opportunity NOT to tip, and therefore subsidize the food for shitty people.

    Just in case, the few times I have ordered food, I put a dollar or two tip in the app, and add a note saying I’ll give them a cash tip. Usually I’ll give them a 2-4 Dollars more depending. If you’re using these services you need to tip, that’s how they make their livelyhood and feed their families.

    It’s a scummy business, and you should definitely try to avoid using it unless it’s your only option for some reason. Your order will probably be at least $30, but do you know how much spaghetti you can make with $30??

    • @june@lemmy.world
      link
      fedilink
      English
      20
      edit-2
      2 years ago

      It’s worth noting that drivers don’t see the notes until they accept the order.

      I used to do the same as you until I dashed for a few months to make ends meet.

      I can also tell you that some orders literally cost drivers money to make when the tip is too low. I’ve had countless 25-30 mile round trip orders that paid out $6-7 because the person didn’t tip. I passed on those orders because I would have been paying to deliver them. Drivers need to make about $0.75/mile driven to break even, and most look for $2+\mile. I now look at the distance from the restaurant and tip $2/mile for the one direction. But I’m also in a place where they’re pretty likely to get another order pretty quickly and don’t need to make it a round trip.

      The problem really rests with DoorDash and Uber Eats for not paying enough. They recently dropped the base payout to $2/delivery, which will never not cost the driver money. It’s absurd and incredibly shitty how they choose to offload the responsibility of paying their drivers into the customer.

    • @ShunkW@lemmy.world
      link
      fedilink
      English
      102 years ago

      That is a legal requirement. But myself and others got a settlement from Amazon after they stole our tips for years. I got a check for $790 that they kept from me. I dunno if DD ever got caught doing the same, but businesses do try to get away with this stuff.

      • @frogfruit@programming.dev
        link
        fedilink
        English
        52 years ago

        They used to do that, using the loophole that drivers technically get 100% of the tip because they were subtracting the base pay if the tip covered it. They stopped doing that but now they don’t show the full pay to the driver to discourage ignoring low tip orders, screwing over the good tippers who tipped well for fast service. It doesn’t matter if you tip well anymore because they’re going to bundle your order with low tip orders and force you to wait an hour to get delivery that used to take 20 minutes. It’s why I stopped using door dash.

        • Cosmic Cleric
          link
          fedilink
          English
          22 years ago

          It’s why I stopped using door dash.

          Are they any good alternatives that you would suggest?

  • @scarabic@lemmy.world
    link
    fedilink
    English
    542 years ago

    I used DoorDash today and the add tip screen said that 100% of the tip goes to the driver. I know they got a lot of bad PR for stealing part of the tips some time ago and had to make public statements about improving their policies. Are we saying that even after all that, they’re just outright completely lying?

    • @BigBenis@lemmy.world
      link
      fedilink
      English
      40
      edit-2
      2 years ago

      Before they also said the driver got 100% but behind the scenes they were essentially subtracting that amount from what they were going to pay the driver originally. Thus they could claim the driver got 100% of the tip while still pocketing the value of it.

      • @Poik@pawb.social
        link
        fedilink
        English
        32 years ago

        This is tip culture standard. The company is only required to pay enough such that tips plus pay meet minimum wage. CEO’s should have to work for tips given by their employees in order to earn over minimum wage, change my mind.

    • @adrian783@lemmy.world
      link
      fedilink
      English
      142 years ago

      no that is the truth, what it doesn’t tell you is that the drivers are paid like 2.50 to 3 bucks per delivery. so tips makes up the majority of their earnings at this point.

    • @buzz86us@lemmy.world
      link
      fedilink
      English
      142 years ago

      I don’t understand why people want food delivery… It is kinda expensive and I don’t get it unless there is a significant discount.

        • @buzz86us@lemmy.world
          link
          fedilink
          English
          4
          edit-2
          2 years ago

          It’s expensive… I could just drive the 2 miles or toss something in the air fryer rather than worry of someone messed with my food

            • stinerman
              link
              fedilink
              English
              42 years ago

              Some people have a lot of disposable income and don’t care that their $7 meal at Taco Bell costs $17 to get it delivered, too. I think it’s a bit crazy but it’s their money.

          • @SoleInvictus@lemmy.world
            link
            fedilink
            English
            3
            edit-2
            2 years ago

            For example, I literally have COVID right now so I’m stuck at home. I’m running out of food (I got sick on the day I do my weekly shopping) plus I don’t want to cook or drive because I feel like twenty pounds of shit in a ten pound sack. My wife has work, school, and two stupid dogs to care for, so she’s already stretched, plus I don’t want her to push herself harder in case SHE gets sick too. I usually get our own food but I’m happy to pay someone to deliver right now.

      • @GaMEChld@lemmy.world
        link
        fedilink
        English
        162 years ago

        People place different values on time, money, energy, etc. Just because you find it too expensive for the effort, doesn’t mean someone who has more money and less energy would make the same judgement.

      • @doctorcrimson@lemmy.world
        link
        fedilink
        English
        9
        edit-2
        2 years ago

        In general fast food and restaurant food are overpriced compared to home made food, and the working class often don’t have time between locations during the day. Also, like 40+% of the population in many developed nations are elderly now.

        The reason people splurge on greasy junk food covered in sauce is never because it is a reasonable option, but because it’s an option our monkey brains are willing to make the most sacrifices for.

        Democracy at risk? Earthquake destroying homes? Drought threatening thousands? Sure we could pitch in $5 for that, or instead we could get the Large meal and an extra Fries…

        EDIT: I think my hypothetical was decent and important, but I don’t want anybody to feel ashamed to eat. Enjoying food is necessary for happiness and abstaining from so can be detrimental to mental and physical health.

      • Gumby
        link
        fedilink
        English
        52 years ago

        Is it that hard to understand that some people just value convenience?

      • @JayJay@lemmy.world
        link
        fedilink
        English
        22 years ago

        I think its handy when I’m sick. Just last week i got delivery because i felt so shitty i could barely get out of bed.

    • Chainweasel
      link
      fedilink
      English
      52 years ago

      I don’t think anyone can outright say that they’re lying with any amount of certainly, but it would be very very far from the first time a company got caught in a scandal then just lied about how they’re going to fix it.

  • @zyros@lemmy.world
    link
    fedilink
    English
    532 years ago

    I’m a dasher. Yes, drivers do get tips, and our livelihoods depend on people tipping. Yes, you should tip, yes, you’re just being cheap if you don’t. Yes, it is bullshit that doordash doesn’t pay us more, yes, tipping culture is bullshit. But you still eat out at your favorite greasy spoon knowing full well the staff depends on tips to pay their rent so you tip them.

    If you don’t want to tip, get off your ass and get the food yourself. We’re dying out there and don’t need a hundred 15-mile-0-tip deliveries declined a day dragging down our acceptance rates. Just treat us like fucking humans, ffs. Please. Tip. Your. Drivers.

    • @pyre@lemmy.world
      link
      fedilink
      English
      352 years ago

      It’s your employer who doesn’t treat you like humans. Stop blaming the customers for it.

      • @Retrograde@lemmy.world
        link
        fedilink
        English
        10
        edit-2
        2 years ago

        This sentiment is like denying a server a tip because you have a problem with the restaurant chain, even though you’re eating there anyway. Or, like flipping off the Amazon delivery driver because you hate Jeff Bezos.

        If you think Door Dash sucks as a company, (which I do by the way) just don’t use it! But don’t screw over the delivery driver if you do decide to use it, that is wack as fuck.

          • @Retrograde@lemmy.world
            link
            fedilink
            English
            8
            edit-2
            2 years ago

            I do not work for, or rely on tips. I’m just pointing this out because it is the morally correct thing to do.

            If you don’t like people relying on tips, pick up your own food?

            Jesus this thread is chock full of people who have never worked in the service industry. Astonishing entitlement

        • @Reddfugee42@lemmy.world
          link
          fedilink
          English
          42 years ago

          Nope. The customers are dealing with the company. How the company treats employees is between the employer and the employee.

      • @SCB@lemmy.world
        link
        fedilink
        English
        4
        edit-2
        2 years ago

        Their employer is treating them like a tipped employee, which is so embedded into society’s fabric that we have a separate tax code for it.

        You not liking that is not any different from you liking a given law. You’re free to not participate, but expect there to be consequences, and one of those is for people to assume you’re intentionally being an asshole, not protesting a perceived injustice.

        • @Pogbom@lemmy.world
          link
          fedilink
          English
          62 years ago

          I’m in Canada where the minimum wage is the same for all employees, regardless of tips or not (with one small exception in Quebec, where it’s $10.80 instead of $13.50).

          I just looked up the US law and it seems so circular. There’s a smaller minimum for those considered ‘tipped employees’, but the definition of ‘tipped employee’ is one who makes at least $30/month in tips in general.

          So you could say it’s incumbent on customers to pity these employees and top up their salaries, but it seems just as reasonable to stop tipping them so they no longer fit that definition and they get the actual minimum wage.

          In other words, they only get a smaller minimum wage because they prefer being tipped employees. If they didn’t, they would just refuse the tips.

          • @Crashumbc@lemmy.world
            link
            fedilink
            English
            52 years ago

            Welcome to unbridled capitalism!!! It is a complete shit show.

            Tipping has been a evil system from the first tip ever. It’s portrayed as a way to “appreciate good service” but in reality, it is about enforcing the power dynamic of rich over poor, and belittling those below you.

          • @SCB@lemmy.world
            link
            fedilink
            English
            1
            edit-2
            2 years ago

            Servers make vastly more than min wage. I generally had $0 paychecks because taxes were higher than my hourly

            It’s not about pity. It’s a socially accepted standard of certain service roles. Servers are generally against removing tipping because they make more by being tipped than they would hourly.

            For every person that tips small, someone will inevitably tip over the expected value, generally more often than not. A flat 18% upcharge on food to pay for a server is generally robbing the server.

            • @Pogbom@lemmy.world
              link
              fedilink
              English
              32 years ago

              I feel like everything you said supports my point. You’re not in favour of tipping because it’s the morally right thing to do, or because you altruistically support hard workers. You’re in favour of it because you personally make a shit ton more money.

              And it completely avoids my point that if you think you deserve that money (which I agree you do) then you should take it up with your employer instead of shaking down customers through guilt.

              certain service roles

              This is really the heart of it. I’m sorry but no role is more deserving of tips than another. Everyone deserves a living wage paid by their employer. If you truly believed in rewarding good service with good pay, you would want to abolish the tipping system and advocate for all workers being paid a living wage regardless of tips. You can’t just support the industry that you personally work in and say you care about fair pay.

              • @SCB@lemmy.world
                link
                fedilink
                English
                1
                edit-2
                2 years ago

                You’re not in favour of tipping because it’s the morally right thing to do, or because you altruistically support hard workers. You’re in favour of it because you personally make a shit ton more money.

                I’m in favor of it because it helps everyone involved. There is no one that tipping is bad for.

                This is really the heart of it. I’m sorry but no role is more deserving of tips than another. Everyone deserves a living wage paid by their employer.

                All wages are paid by consumers. If the price of going to a restaurant increases by 25% and servers aren’t tipped, I assure you that every person involved is having a worse experience

                People will go to restaurants less, more restaurants will fail, fewer people will work as servers, and they’ll work longer hours (similar to BOH). You can see this played out in countries that do not tip - and also with jobs like catering that generally do not focus on topping for service.

                What won’t happen is the restaurant owners themselves won’t be paying servers more from their own pocket. This is also observable anywhere tipping isn’t a thing

                Idk what meme or podcast or whatever convinced people that tipping culture is bad, but absolutely none of the arguments make any sense. If they did, I could be persuaded, but most points are just completely ignorant of the reality of working in a restaurant and the rest seem like they’re specifically designed to manipulate you.

                It’s on employers to pay their employees a fair wage

                This one being the most obviously manipulative

                • @Pogbom@lemmy.world
                  link
                  fedilink
                  English
                  3
                  edit-2
                  2 years ago

                  I’m in favor of it because it helps everyone involved. There is no one that tipping is bad for.

                  Uh… what about the people actually paying the tip? How on earth is it beneficial for the person paying more money for the level of service they should be getting regardless? How is that extra $3 more important to the server than to the person losing it?

                  All wages are paid by consumers.

                  Yes, indirectly, not directly. When I buy a burger at McDonald’s, the corporation takes my money and distributes it across all their expenses, including employee salary. If they distribute it so poorly that they can’t afford to give their employees a living wage, then frankly they don’t deserve to be in business. Tipping is just subsidizing the corporation’s expenses by allowing them to pay you less, then guilt-tripping the customer because the poor employee doesn’t get paid enough.

                  People will go to restaurants less, more restaurants will fail, fewer people will work as servers, and they’ll work longer hours

                  I don’t get the argument that restaurants would fail if we abolished tipping. If a burger right now costs $10 plus a 20% tip, why would customers be afraid to buy a $12 burger outright without the tip? You get paid the wage you deserve, the employer charges what they need to meet all their expenses, and there’s no hidden guilt trip for the customer. And if the business can only stay afloat by underpaying you, then good riddance.

                  You can see this played out in countries that do not tip - and also with jobs like catering that generally do not focus on topping for service.

                  So you’re advocating for all jobs to switch to a tipping model? You must be since you say it’s inherent to fair pay and good service right? Or do you personally get to gatekeep the jobs that are deserving of tips, and coincidentally it’s just the one you happen to work in?

                  What won’t happen is the restaurant owners themselves won’t be paying servers more from their own pocket.

                  But they will because there’s a federally mandated minimum wage for non-tipped employees. They’ll make the same minimum wage like everyone else (insufficient as I agree that is). You’re fine with some industries getting minimum wage, you just think you personally deserve more

                  most points are just completely ignorant of the reality of working in a restaurant and the rest seem like they’re specifically designed to manipulate you.

                  Someone’s being manipulated alright but it’s not the consumer trying to pay the listed price for the product/service. It’s very telling that you think expecting a fair wage from an employer, the payer of the wage is manipulative.

                  I don’t think I’m gonna convince you of any of this so I’m just gonna back out now. I hope one day you learn to redirect your frustration to the cheap ass boss who thinks an hour of your sweat is worth $2 so he can keep the other $8 (edit:) and stop shaming the customer who’s probably struggling just as much as you.

    • @feecoomeeq@lemmy.world
      link
      fedilink
      English
      272 years ago

      If I’m not happy I should drive for it myself? If you’re not happy go change your job

      The problem are not the customers, it’s the employers.

      Also keep that attitude up - people ordering less, driving by themselves because of the expected tips and you end up redundant.

    • @sneezymrmilo@lemmy.world
      link
      fedilink
      English
      182 years ago

      Yeeaaahhh fuck that honestly, its not the responsibility of the customer to pay the employees of a company, that’s your boss/HRs job. Tips should be something paid out to someone AFTER they do a service for you that you are satisfied with, not before. Why tf would I pay someone an extra $5 before they do a service for me? There’s no obligation for them to do a good job, they already have the money. Case in point, I’ve ordered from Door Dash before and tipped like $6 bucks, I got my food like an hour and a half later and it was cold. Fuck that shit.

        • @Crashumbc@lemmy.world
          link
          fedilink
          English
          112 years ago

          If you don’t like working for tips, get a job that doesn’t rely on tips?

          See what I did there?

          (Note: I do actually tip fairly well, because I do appreciate the drivers and most of them are just trying earn a living.)

        • ɔiƚoxɘup
          link
          fedilink
          English
          42 years ago

          I’ve never used that service and I probably never will but I still have the same opinion as the guy you just replied to. ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯

        • @ZeroTHM@lemmy.world
          link
          fedilink
          English
          22 years ago

          This is so hilariously backward. Customers are getting what they want, and so is the company. It’s the drivers with the problem. Why would a customer stop using the service?

    • @ZeroTHM@lemmy.world
      link
      fedilink
      English
      172 years ago

      No one is holding a gun to your head to be a dasher. If you don’t like it, do something else. This is entitled af.

        • @ZeroTHM@lemmy.world
          link
          fedilink
          English
          72 years ago

          What’s flawed about it? If you don’t like the deal, don’t be a dasher. No one is forced to deliver food for money. No one is being fooled about how little it pays. Y’all act like it’s some big secret that the gig isn’t great, but that’s common knowledge. If no one wanted the gig and all its drawbacks, then they wouldn’t sign up for it.

          • @Retrograde@lemmy.world
            link
            fedilink
            English
            42 years ago

            That’s fine and I agree for the most part - I delivered food for a few months a decade ago and it was absolutely miserable and I did absolutely rely on tips. I got out because it sucked.

            However, you can’t complain and refuse to tip your driver if you decide to use the corrupt service, which I assume, you do?

    • @Redfugee@lemmy.world
      link
      fedilink
      English
      82 years ago

      This is the problem. These services have successfully pitted you against the customer. If you are not happy with the pay, your issue is with the employer, not the customer.

      These services do pay drivers and it’s not enough. Instead of paying more, they redirect you to the customer for the rest, and in some cases you just get screwed. But it’s the service screwing you, not the customer.

      • @NotMyOldRedditName@lemmy.world
        link
        fedilink
        English
        22 years ago

        What I can’t accept is the apps trying to say I should tip 15% on the delivery total before discounts, for a delivery not even done by the restaurant, so it’s not like it’s also shared with the cooks.

        I’ll tip, but fuck that bullshit. $50 in a bag is the same as $20 in a bag.

  • @roscoe@startrek.website
    link
    fedilink
    English
    46
    edit-2
    2 years ago

    All the bullshit with tipping on food delivery apps made me stop using them years ago.

    First I hear the apps are stealing tips. Then they’re not stealing tips anymore. Then maybe they’re stealing some of the tips.

    To try and avoid all that I tried to use cash. The drivers don’t get their base rate reduced and they get the entire, non-reportable cash tip. Then my food started taking twice as long and arriving cold because the drivers thought I was stiffing them.

    My theory is the apps do this (pre-tipping) on purpose to discourage cash and after-tipping so they can lower what they pay the driver and they’ll still accept the order because they see the higher after tip amount. So now the apps might not be technically stealing tips, but they’re using up front tips to allow them to reduce their shitty base rate for everyone.

    Now if want delivery it’s pizza, Chinese, or one of the few other places with their own drivers. I’ve had this policy for years now and I don’t see myself ever going back unless it’s an emergency.

    Bonus to me: all my takeout/delivery is now 20-30% cheaper. Everyone should really take a look at the inflated prices they’re paying and decide if it’s really worth saving a short drive.

    • @COASTER1921@lemmy.ml
      link
      fedilink
      English
      92 years ago

      Ya I used to always tip cash but stopped all food delivery entirely ~5yr ago. By turning food delivery into a live auction everybody loses except the company running the service. Drivers compete against eachother accepting the absolute lowest fees while customers need to play the game of choosing an appropriate tip for a prompt delivery while also ideally not shorting the employee who ultimately accepts the order. But since to accept the order they need to compete with other drivers it’s naturally going to lead to them accepting lower prices, allowing the delivery company to pocket the difference. Not a good system.

  • @ninjan@lemmy.mildgrim.com
    link
    fedilink
    English
    452 years ago

    It does, but the thinking here is that the dasher basically loses money taking no tip orders. Which in my Nordic mind is a fucked up business model. A living wage should be the minimum requirement.

    • Scrubbles
      link
      fedilink
      English
      302 years ago

      Look at the socialist over here guys, over here in America we let our children go without lunch if they can’t afford it. How else will they learn that they need to be a productive member of society?

      • TheLowestStone
        link
        fedilink
        English
        32 years ago

        That’s right, and the poor grades and stunted growth they’ll experience as a result of that hunger will build character.

    • phillaholic
      link
      fedilink
      English
      142 years ago

      It’s worse. They aren’t employees. They are independent contractors who in many cases assume all liability and have to pay their own payroll taxes. Most aren’t reporting it to their insurance company, much less thinking about retirement and healthcare. It only really works as a temporary side gig.

      • zeluko
        link
        fedilink
        22 years ago

        Under EU-Law you might not fall under independent contractor because most of the income and how you do your job is dictated by a single company.
        You automatically fall under regulations for employers and get those protections too. Company that try to do this have to tread very carefully not to fall into that.

        • phillaholic
          link
          fedilink
          English
          72 years ago

          I was speaking for Americans. Companies like Door Dash are practically experiments in avoiding labor laws .

    • @scarabic@lemmy.world
      link
      fedilink
      English
      22 years ago

      A fine idea. Sadly, no one in that restaurant is being paid a living wage. It ain’t just the drivers.

  • Brownian Motion
    link
    fedilink
    English
    43
    edit-2
    2 years ago

    For tipping countries like the US, the driver would only get a “has a tip” notification on the order (if they get any information like that at all!) so they can decide. There is no way the driver can see that there is a $40 order with a $4 tip, or a $40 order with a $16 dollar tip. Orders would be ignored all the time, and the service would fail.

    Oh, and if they did get a “has tip” flag for the order, then customers could just game it, by selecting “add tip” and setting it to $0 or $0.10 or something so their order gets that “has tip” flag!!

    Here is AU, there is no tipping, so the drivers get paid like normal people. None of this work for tip bullshit that seems to have survived this long in the US, its incredible that it has gotten this far. Now the US get asked for tips using self-service machines, that is the height of lunacy!

    • @LifeInMultipleChoice@lemmy.world
      link
      fedilink
      English
      152 years ago

      I tried Instacart (United States). It tells you exactly what you will get paid before you accept an order. If the tip was more you will see it. Basically if you order Tylenol and 5 other items it will say the Store Name, 6 items, Total payout. (And distance) When you arrive at the store you get a list of the items, and the isle number/shelf if it is available. You scan each item into the app for it to be accepted, if the item is not the same code, it will make you send a message or alternate possibility to the orderer. And they approve/deny.

      Long story short. You 100% know what you are getting paid before starting so if 1 order for 6 items says you make 20 dollars, and another says you make 6 dollars. The 20 dollar order will be accepted first.

      • chingadera
        link
        fedilink
        English
        102 years ago

        All this and these motherfuckers still can’t find basic shit in the store? Instacart is the most expensive and least efficient company I have ever used for product delivery.

        • @meowMix2525@lemm.ee
          link
          fedilink
          English
          2
          edit-2
          2 years ago

          They fucking suck to work for too. The shoppers probably don’t bother to look very hard because of the insane time limits they expect you to meet, just to have you sit in a parking lot for another hour waiting for orders in a supposed “hot spot” at Kroger that regardless is gonna have you drive across town to a fucking nino salvaggio or something you didn’t even know existed in that location.

          • chingadera
            link
            fedilink
            English
            12 years ago

            That’s probably it. Still, I can’t justify the insane markups when stores have their own services for pickup/delivery now without them. They rarely get things wrong, and with current food prices, that markup is unjustifiable.

            • @meowMix2525@lemm.ee
              link
              fedilink
              English
              22 years ago

              Yep, that is absolutely fair. The whole service is a scam on every end, no matter how you interact with them.

            • @meowMix2525@lemm.ee
              link
              fedilink
              English
              12 years ago

              Yep, that is absolutely fair. The whole service is a scam on every end, no matter how you interact with them.

    • @boatsnhos931@lemmy.world
      link
      fedilink
      English
      132 years ago

      The order actually does show how much tip comes with it. The system feeds each dasher based on their acceptance rate of orders…so if you accepted an order with a low tip, your position in the queue would be more likely to get the orders with larger tips than someone who turns down orders with smaller tips all the time. Naimsayin?

    • @adrian783@lemmy.world
      link
      fedilink
      English
      22 years ago

      you don’t know what you’re talking about do you. why did you even bother typing all this up if you don’t know shit.

      the drivers are paid more or less constant and they can see the total payout and mileage. an order that doesn’t have tip attached will slowly increase in payout until a driver takes it. so those orders tend to be slow.

      orders do get ignored all the time and people complain about cold food all the time too.

  • @dangblingus@lemmy.dbzer0.com
    link
    fedilink
    English
    422 years ago

    People on all these astro-turfed anti-tipping posts always have the same AI generated talking points. Rarely ever do these people actually talk about STOPPING using the apps and STOPPING going to restaurants. Stop making “tip culture” the fault of the worker. It is 100% on the business owner for not paying their staff appropriately for the work performed. Not tipping rewards the business and punishes the worker.